A Success Story

since the company's founding in 1988

35 years SBS

2023
This year we’re celebrating 35 years of SBS!

Successful certification for the contactless payment function for Girocard. This makes SBS the first company in Germany to successfully achieve official acceptance by the German banking industry for an ATM with contactless payment function for Girocard.

2022
Happy Birthday KIXOperator - the multivendor self-service management & monitoring solution celebrates two decades of success. More than 50,000 self-service devices are now managed and monitored with the KIXOperator software.

KIXOperator successfully deployed in Kuwait. SBS has a market share of over 40% in the middle eastern country. Currently, 1,000 self-service devices in Kuwait are monitored with KIXOperator.

Additional security deployed on all 5,400 self-service devices of the Raiffeisen Banking Group in the first half of 2022. The deployment of the additional security features with the integration of new operating system functions was carried out completely without user intervention in the field.

2021
Award of the seal of approval for workplace health promotion. 41 Salzburg companies and institutions were awarded the "Seal of Approval for Workplace Health Promotion (BGF)" on June 9, 2021. The seal of approval for health promotion is the highest Austrian award for exemplary and sustainable investments in the health of employees. Being awarded this seal of approval for the second(?) time, SBS received confirmation of the sustainability of its health promotion.

2020
With the submission of the project "Cash withdrawal with the smartphone", we were named the winner of the Constantinus Award 2020 in the category "Information technology, standard software & cloud services" in autumn 2020.

SBS migrated tens of thousands of self-service devices in Austria and Germany to Windows 10 using the SBS platform. The Swiss, too, trust in the self-service solutions from SBS: 1,000 PostFinance ATMs (Postomats) were successfully converted to the Windows 10 operating system. At the same time, the self-service application KIXCustomer, supplemented by the device management system KIXOperator, was successfully deployed on the Postomat network: read more.

We proudly present our new product KIXDesigner, fully integrated to KIXCustomer. SBS can now offer customers, such as banks, the best of both worlds: a decisive competitive advantage while still profiting from all the benefits and efficiency of a standard solution. KIXDesigner enables the self-service device operator to easily design an asthetically pleasing GUI.

2019
During an amazing event in Vienna organized by the Austrian Chamber of Commerce on June 24, 2019, SBS received the Exporters Award 2019 in Bronze in the category “Information and Consulting”. SBS was awarded for the successful export of its software products to Germany, Switzerland, to countries in Eastern Europe and the Middle East: read more.

SBS successfully migrated 5,400 self-service terminals of the Raiffeisen Banking Group in Austria to Windows 10.

All the self-service cash machines of Finanz Informatik's savings and state banks (Sparkassen and Landesbanken) - with the exception of the standalone coin deposit devices - have been migrated to the multivendor software KIXCustomer and are since successfully operated by the SBS KIX platform.

2018
We are proud that we have a big share in the success of ATMs in Europe based on our customer-oriented expertise and our own multivendor ATM solutions sind 30 years.

2017
The year 2017 is very special: 50 years ago the first ATM went live. Now in 2017, there are more than 3 million ATMs installed worldwide and new locations are being equipped with an ATM each day.

With the founding of Salzburger Banken Software Schweiz GmbH, SBS is now able to directly support projects in Switzerland.

Overhaul and relaunch of the multivendor ATM management application KIXOperator.

2016
An extension in the SBS ATM application KIXCustomer enables the consumers to do money transfers on a self-service device bases on QR-codes.

2015
With the M-cash function Fiducia IT AG allows the customers of their banks to withdraw cash from the ATM in a cardless transaction by using their mobile banking application.
PSA Payment Services Austria installs the first NFC-enabled ATM in Austria. ATMs equipped with the SBS multivendor application KIXCustomer NFC allow cash withdrawals with contactless cards or NFC-enabled mobile devices with a virtual debit card called "Bankomatkarte mobil".

The ATM conference SBS Talks 2015 took place in Salzburg and more than 100 attendees from five nations informed themselves about new trends and innovations in the ATM industry. On the eve before the conference day SBS demonstrates several ATM show-cases in its lab in Salzburg. The participants were able to perform ATM cash withdrawals with contactless cards or mobile phones on an ATM equipped with the SBS multivendor ATM application and NFC technology. Another showcase allowed to use a palm vein scan instead of a PIN entry to authorize the ATM transaction.

2014
At the end of 2014 nearly the complete fleet of 16,000 self-servcie terminals operated by GAD eG have been successfully migrated to the SBS multivendor application KIXCustomer.
In the same year also one of the oldest SBS customers Fiducia IT AG migrates its 23,000 self-service terminals to the SBS multivendor application KIXCustomer.
SBS enlarged its subsidiary in Linz and implemented a competence center for the optimization of ATM installation with the goal to improve the quality and the speed of the installation of ATMs and other self-service terminals.

The Qualitymanagement of SBS is now certified belong the ISO 9001 for 20 years. As a part of a grand cememony in Vienna SBS was given the award „20 years ISO 9001 certified from Quality Austria“.
Since the end of 2014 more than 18.000 ATMs in Germany are operated with the SBS multivendor solution. Therefore SBS continuously has to keep its products up-to-date, especially concerning the rules and regulations. In 2014 SBS adapted its ATM application KIXCustomer to the requirements of the latest version of the GA-Vereinbarung. Furthermore the SBS solution has been successfully certified for the four ATM vendors Wincor-Nixdorf, NCR, Keba and Diebold.

2013
SBS signed a contract with GAD eG in Münster (Germany) to mirgrate the 16,000 ATMs, Cash-Recyclers, Statement Printers and Service Terminals to the SBS multivendor application KIXCustomer.
The KIXCustomer User Group was founded by SBS and its customers. The user group meets two times a year to discuss new releases of the SBS multivendor application KIXCustomer and future innovations in the self-service business.
SBS extended the multivendor application KIXCustomer with functions to enable cash withdrawal and balance inquiry on ATMs also for blind and visually impaired people.
SBS became member of the nexo workgroup which started to raise the communications protocol between the ATMs and the central switches to state-of-the-art standards based on ISO20022.

In June 2013 Salzburger Banken Software (SBS) invited to an international ATM conference in Salzburg. 160 participants from nine different countries, among them participants from Asia and Middle East, came to Salzburg to listen to the excellent presentations. Additionally in a small exhibition area some innovative self-service solutions were demonstrated. Furthermore ATM operators with a long-standing relationship to SBS from Austria and Germany informed the audience about the new functionality they are currently engaged.

2012
3BankenEDV together with Oberbank, BTV and BKS decided to migrate all their self-service terminals to the SBS multivendor applikation KIXCustomer and the multivendor ATM management solution KIXOperator.
Raiffeisen Banking Group in Austria now uses the multivendor solution KIXCustomer from SBS on its service terminals too.

The multivendor developing platform KIXXtensions of SBS already supports over 140 different self-service models from leading manufacturers. 2012 new devices were integrated and the platform was extended with some new functionalities. Furthermore SBS product KIXOperator, which was chosen to accompany the introduction of the new IBM PureSystems servers, was successfully extended and adapted to the IBM PureScale Enablement. KIXOperator was amongst the first applications in the IBM PureSystems Application Catalogue.Customers that choose IBM PureSystems may now enjoy the benefits of a simpler and most notably a faster installation of the server part of the KIXOperator.

2011
SBS clients in Austria complete the migration to the ATM application KIXCustomer delivered by SBS. This leads SBS to a marktshare of more than 50 percent in the Austrian ATM software market.
More than 130 participants from nine different countries join the conference SBS Talks 2011 in Salzburg. SBS and some clients inform other clients and partners about the latest product and project developments with the multivendor product suite KIX.

2010
The world's first ATM dispensing gold coins is monitored with the SBS KIXOperator.
In cooperation with FIDUCIA IT AG in Germany SBS delivers the first ATM management solution with a remote shut-down and revoke function so that power consumptions of ATMs that are not used during closing hours can be remotle unpluged from the electrical power.
Raiffeisen Banking Group in Austria is installing their first ATMs running the complete KIX-platform from SBS.
We congratulate Paylife Bank to the successful PCI DSS certification, the first of its kind for ATMs in the European market.

2009
SBS releases its turn-key ATM application KIXCustomer and its software solution against software attacks on the ATM called KIXProtect.
ARZ (Allgemeines Rechenzentrum) in Austria completes the successful roll-out of the KIXBranch to more than 700 branches of its banks.
Raiffeisen Banking Group in Austria is starting a pilot with their first statement-printers running with the KIX-platform.
Paylife Bank Austria celebrates its first cash withdrawal transaction performed by the new software platform KIXCustomer delivered by SBS.
The ATM management and monitoring application KIXOperator goes on line at the first client in Romania.

2008
ARZ (Allgemeines Rechenzentrum) in Austria starts with the roll-out of their new multivendor ATM solution based on the KIX platform.
Together with Raiffeisenverband Salzburg SBS introduces a state-of-the-art teller application to all the branches of Raiffeisen in Salzburg.
The ATM management and monitoring application KIXOperator goes on line at banks in Hungary.

2007
EMV smart card support integrated in the agree SB multivendor ATM solution operated bei FIDUCIA IT AG.
First release of the SBS teller application platform KIXBranch delivered to clients in Austria.

2006
More than 20,000 self-service terminals installed with agree SB at the cooperative banks in Germany operated by FIDUCIA IT AG.
More than 3,000 ATMs have been migrated to the new multivendor application for the Austrian bankomat based on the KIX platform.

2005
On January 1st, 2005 Salzburger Banken Software starts its operational business in Germany. The first SBS location in Germany is Aschheim near Munich.
Cash-Recycling-Systems and Cash-In terminals have been integrated in the agree SB solution based on the multivendor products of SBS.

2004
FIDUCIA IT AG starts rollout for agree SB. The solution runs on different statement printers and ATMs of vendors like Diebold, NCR and Wincor-Nixdorf.
Implementation of the prepaid top-up function for all outdoor ATMs in austria.
Implementation of the prepaid top-up function for ATMs at FIDUCIA IT AG.
Based on SBS KIX platform ARZ Innsbruck developes a graphics enabled statement printer solution.
SBS introduces the new SBS product KIXOPCam. With this product digital video capture devices can be supervised and the pictures can be loaded to a central site.

2003
Development of the Chip Module supporting Austrian (Paychip) and international (EMV) smartcards
Development of a new solution for selfservice devices in the environment of FIDUCIA IT AG based on the KIX-platform
Development of a vendor independent solution for cash-in devices (SCin)

2002
Integration of EMV-smartcard support in the Austrian bankomat solution

2001
Integration of Wincor-Nixdorf ATMs in the Austrian bankomat system
Prepare Austrian bankomat solution for the Euro change
Integration of digital cameras in the Austrian bankomat solution
Implementation of the SBS standard solution for ATM monitoring using web technologies (KIXOperator)

2000
Integration of NCR ATMs in the Austrian bankomat system
Implementation of an application developoment plattform for java based selfservice solutions.
Implementation of a multivendor selfservice solution for non cash terminals for the german savings banks supporting digital signed transactions based on Home Banking Computer Interface Standard (HBCI)

1999
Implementation of the SBS multivendor solution KI/XFS for multifunctional terminals based on XFS
SBS joins the CEN/ISSS-J/XFS workgroup (Comité Européen de Normalisation / Information Society Standardization System - Extension for Financial Services)

1998
Implementation of an internet banking solution for our customer ARZ in Innsbruck
SBS joins the CEN/ISSS-XFS workgroup (Comité Européen de Normalisation / Information Society Standardization System - Extension for Financial Services)

1997
Implementation of a solution for internet terminals in the selfservice area
Lotus business partner

1996
Implementation of a electronic purse load and unload transaction for Austrian bankomat system (Quick)

1995
Implementation of a multivendor solution for balance printers and ATMs (KOLIBRI)

1994
ISO 9001 certification

1993
Implementation of a client-server-solution for ATMs (BNM) on behalf of IBM Germany

1992
SBS office in Linz
Start of SBS activities in the Austrian bankomat business

1991
Implementation of a standard solution for ATMs on behalf of IBM Germany.

1990
Implementation of solutions for special banking self service devices.
Presentation of the Oberbank multifunction terminal at CEBIT (cash out, cash in, transfer, standing order and additional non cash banking transactions).

1989
Implementation of a standard solution for IBM balance printers.
IBM business partner

1988
Founded in Salzburg
Technical support and software development for financial customers for IBM 4700 systems, PC networks and banking peripherals.
Training classes for the IBM product "Financial Branch System Services" on behalf of IBM Austria and IBM Germany.

© Luigi Caputo